Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-erosion-control-plan-generators.livebursts.com (referred to as “AI Erosion Control Plan Generators,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including:

  1. Our official website at https://ai-erosion-control-plan-generators.livebursts.com.
  2. All associated mobile and desktop applications developed by us.
  3. Services offered through these platforms, including any tools or features that require user registration.
  4. Products directly purchased from our online store or accessed via our services.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This policy outlines our data processing activities when:

  1. You create an account and use our applications as an authorized user.
  2. You visit our websites and interact with the content, including submitting forms or making purchases.
  3. We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and deliver tailored services:

  1. Account Information: This includes usernames, passwords (hashed and salted), and account settings preferences.
  2. Payment Information: We process details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Financial data may be collected for subscription plans, including bank account information for direct debits or billing purposes.
  4. Purchase Information: Details of products purchased from our online store, including order numbers, quantities, and shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data to enhance user experience and analytics.
  6. Location Data: With your consent, we may gather location-based information to provide location-specific services.
  7. Feedback: User feedback and reviews collected through surveys, forms, or direct communication.
  8. Social Media Information: If you choose to log in via social media accounts, we may access basic profile information from these platforms.
  9. Product Information: Details about the products you interact with, such as views, clicks, and purchase history.

We collect this data through multiple channels: user input forms, web analytics tools, our mobile apps, and third-party integrations.

Cookies

We employ cookies to improve your experience on our websites and for analytics purposes:

  1. Strictly Necessary: These cookies enable basic functionality, such as navigating the website and making purchases.
  2. Preference: They remember user preferences, like language settings or display options.
  3. Analytics: Cookies from analytics providers help us understand user behavior and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for varying periods, depending on the purpose of collection:

  1. Account Data: As long as your account remains active or until you request its deletion.
  2. Payment Information: For a period necessary to fulfill financial transactions and resolve disputes (up to 7 years).
  3. Purchase History: Typically for 5 years after the last purchase.
  4. Analytics Data: Aggregated data may be retained indefinitely for analytics purposes but will not include personally identifiable information.

Once the retention period expires, or when you request deletion, we anonymize or securely delete your personal data from our systems.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information.
  2. Access Control: Strict access controls are in place, limiting data access only to authorized personnel.
  3. Regular Audits: Our systems undergo periodic security audits and penetration testing.
  4. Data Backup: Regular backups ensure data integrity and disaster recovery capabilities.

Your Rights (Depending on Your Location)

The laws governing data privacy vary across regions. Here are some common rights you may have:

  1. Access: The right to request access to your personal data held by us.
  2. Rectification: Correcting inaccurate or incomplete information we hold about you.
  3. Erasure (Right to be Forgotten): Deletion of your personal data from our systems under certain circumstances.
  4. Restriction: Limiting the use of your personal data in specific situations.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to processing activities based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.
  8. Appeals/Complaints: Filing complaints with supervisory authorities and seeking redress for privacy-related issues.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For any questions regarding this policy, data-related inquiries, unsubscribe requests, or technical issues:

Email: [email protected]

Postal Address: AI Erosion Control Plan Generators, [Street Address], [City, State, ZIP Code]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing AI Erosion Control Plan Generators.